Refund & Cancellation Policy

When you book a session, you may be offered the choice to pay 30% of the total in advance — with the remaining balance due at the studio — or to pay the full amount upfront, depending on the service. Payments are processed securely through Stripe.

If you cancel your session 48 or more hours before your scheduled start time, you are eligible for a full refund of any amount paid. If you cancel within 48 hours of your scheduled start time, your payment is non-refundable.

If you need to move your session to a different date or time, contact us as soon as possible. We handle rescheduling requests on a case-by-case basis.

We don't currently publish a separate no-show policy beyond the cancellation window above. If you're unable to attend a scheduled session, please let us know as far in advance as you can.

Approved refunds are returned to your original payment method through Stripe. Processing times are determined by Stripe and your bank, and are outside of Namaste Studio's direct control.

Questions about a specific booking, cancellation, or refund can be sent through our contact page.